Shipping policy

Shipping Policy

 

Shipment Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We primarily ship via Australia Post.

• Standard Shipping: 3-8 business days.

• Express Shipping: 1-3 business days.

Returns Shipping To return your product, please contact us first at [thehappypetsco0@gmail.com]
. Once authorized, you should mail your product to: Parcel Collect 10329 27739, 175 Watton St, Werribee VIC 3030. Please use a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Damages TheHappyPetsCo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Australia Post to file a claim.